🔀Our working process

Share your ideas

You should always feel free to share your ideas and product suggestions, which can then be consolidated and prioritised – it's very likely many will go into the final product.

We have several dedicated Discord channels just for gathering inputs:

• #int-dogfooding – this channel is for product experience improvements that we would personally like to see.

• #int-bugs – this channel is for functionality issues, where the product is not performing as it should.

• #int-user-feedback – this channel is for any valuable feedback that has come from our users.

We also have monthly product jam sessions as a forum for ideas and improvements from the entire team.

Prioritisation and Linear tickets

Everything gets prioritised first against the needs of the business and product priorities – this helps us ensure that we're focused on what matters and working in concert. As a product-led business this is particularly important for us.

We create descriptive tickets in Linear for tasks that are up for consideration – as a form of documentation, selection tool, and for progress tracking. The ideal ticket can be read by anyone in the team to understand what it's about. Every ticket should be labelled so it can easily be found again (e.g. backend, improvement).

User-facing changes

We never work on user-facing changes that haven't first been reviewed by Product and Design – that way we ensure that things are consistent, clear, and of a high quality.