📣Values

Speed

Winning the race

The world moves fast, and we could build the right thing but still be beaten to the finish line by a faster runner. Where we can, we should move quickly.

Bias towards action

When the decision is reversible, it's better to decide fast and keep moving rather than be lost in analysis.

Perseverance

We value the ability to maintain focus and motivation when work is tough, or when asking for help when needed.

We're "today" people

In banks or government, things are always pushed into the next day: "let's discuss that tomorrow". We take the opposite approach – ask questions now, figure out things today. We don't postpone the decision or action.

Ownership

Being accountable

The only way a startup wins is if everyone in it owns their work and makes sure it gets done, regardless of obstacles. As a part of the team, you are responsible for executing with attention to detail, connecting the dots across the organization and anticipating and solving problems. As an owner, you are responsible for overcoming challenges. Take initiative and proactively inform the team around you when there is something you might not be able to solve.

Craftsmanship

At Fabric, we care about getting the details right because we care about the craft and doing high quality work – work which will be used by hundred of thousands, perhaps millions of people one day.

Initiative

We strongly value people contributing their ideas and coming up with ways to make things run more smoothly – we value your input.

Collaboration

Transparent sharing by default

Everything runs much more smoothly if everyone can have visibility of what's happening, progress, and issues. Because we share by default, everyone can keep their finger on the pulse, or even have the chance to help.

Pitching in

If you see something working in a sub-optimal way, or an issue – it's a chance to step up and help out. You could make a huge impact by helping someone or by fixing a problem that they've missed, or are struggling with.

Be respectful of others’ time

Consider the time investment you're asking others to make with meetings or the way you're communicating. Make sure to provide context, or even a video if you can. Re-read your writing to ensure it's informationally complete and clear to the other parties. Try to avoid meetings, and if one is necessary, try to make attendance optional for as many people as possible. Any meeting should have an agenda linked from the invite, and you should document the outcome.

Write things down

We document everything: in Discord, in GitHub, in this handbook, in meeting notes, in issues. It is far more efficient to read a document at your convenience than to have to ask and explain.

Results for users

Supporting users when you see one having an issue

If you see a user having an issue, try to support them, or refer them to someone who can help in the company. A customer that receives personal help often turns into the biggest advocate for the product.

Being a voice for the user

Speak up and don't be afraid to share suggestions that you think could contribute to a better product for our users.

Co-create

We create together with our customers. This happens when we have an open dialogue with our users so that we can better identify what they need. The more we can talk to them and understand them, the better.

Dogfooding

Where possible, we use Fabric for relevant tasks, helping us unpack and tease out what would make it better, by using it ourselves. Where we have ideas for improvements, we share those in our internal Discord.